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Flexible Components - Caseblocks
Flexible Components - Caseblocks

Embrace your uniqueness.

Do things differently and stand out from the crowd.

Custom doesn’t always mean expensive. With Caseblocks, it’s easy and affordable to create a custom solution and deliver outstanding customer experiences and stand out from your competition with our flexible components.

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National Tyres & Autocare

Multi-channel order management and exception handling.

Skyrocket productivity with automation.

Do more with your time by automating repetitive activities.

Deliver consistent results and boost productivity by automating repetitive tasks, giving your team more time to focus on more complex activities and getting things done.

Flexible Components - Caseblocks

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Flexible Components - Caseblocks

Features

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  • Timeline Icon

    Timeline

    Keep track of who did what and when with a detailed record of activity inside CaseBlocks.

  • Bucket Icon

    Buckets

    Easily filter work and see how processes are performing at a glance and assign work to the right people.

  • Scheduler

    Schedule tasks and make sure things get done even when you’re not around.

  • Tasks Icon

    Tasks

    Use checklists and automated tasks to ensure processes are carried out the right way.

  • Documents

    Automatically create documents using case data and store your important files against the relevant case.

  • Javascript Icon

    Javascript

    Use custom JavaScript to trigger behaviour in CaseBlocks when work is created or updated.

  • Timeline Icon

    API

    Integrate to your existing systems, websites or mobile apps with the CaseBlocks API

  • Timeline Icon

    Users, Teams & Permissions

    Assign users to teams and control what they can see and do in CaseBlocks through permissions

  • Timeline Icon

    Import & Export

    Easily migrate data to and from CaseBlocks using CSVs

  • Timeline Icon

    Service Levels

    Use service levels to send alerts when things aren’t quite going to plan so that you can take action.

  • Timeline Icon

    Emails

    send automated emails, create HTML templates and attach incoming mail to a case to keep track of your communications.

Take control with Caseblocks.

With tasks, timelines, conversations and alerts, Caseblocks helps you take control of your business.

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Flexible Components - Caseblocks

A brief history

  • About Caseblocks
    August

    2011

    Caseblocks is formed under the name EmergeAdapt

  • About Caseblocks
    January

    2012

    Caseblocks is launched into the world.

  • About Caseblocks
    February

    2013

    Caseblocks starts to grow and moves to bigger office

  • About Caseblocks
    August

    2014

    We get our first US client CyberAdapt.

  • About Caseblocks
    January

    2015

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  • About Caseblocks
    October

    2016

    Bringing Harambee onboard takes CaseBlock to RSA.

Tailored to you

Create your own or customise existing case templates to reflect your processes and manage the information that’s important to your business. It’s that easy.

  • Case Management

    Explore Templates

    Have a look through some of our customisable templates

    Explore Templates
  • Custom Solution Ball

    Create your own

    Create a template from the ground up for a perfect fit.

    Custom Templates
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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Cras porttitor felis risus.

Carpe diem were looking for lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce nec feugiat dui, eu vehicula leo. Sed ultrices odio ac ante maximus gravida.

We’ve won a few awards along the way

  • About Caseblocks - Award Logo

    Excellence in Case Management in the Back-office, 2013 Workflow Management Coalition

  • About Caseblocks - E-commerce award

    E-commerce specialist supplier of the year, 2014 Scotland IS

Get in touch and we’d be happy to chat about creating a custom solution.