Le Coffee Guy take on Europe with Caseblocks
We’ve got some freshly brewed news to announce as Le Coffee Guy adds CaseBlocks to its daily grind.
We’re thrilled to welcome our latest client, premium coffee subscription service, Le Coffee Guy to the CaseBlocks platform as it begins its expansion into the European market.
Known for sourcing the highest quality coffee from around the world, Le Coffee Guy needed a new order management system (OMS) and e-commerce experience to reflect the premium quality its subscribers expect from the brand.
“We chose Caseblocks because it allows us to create a flexible OMS that can adapt to our unique business model. With other platforms, we would have been forced to make compromises somewhere in our way of operating in order to fit their one-size-fits-all” architecture.”
ERIC PASVEER, FOUNDER AT LE COFFEE GUY
Using CaseBlocks, we created a custom OMS to manage and improve the efficiency of Le Coffee Guy’s subscription service to ensure subscribers throughout Europe receive the right coffee, at the right time. The new system has improved operations by giving Le Coffee Guy more control over its product catalogue, stock levels and subscription plans and reducing manual effort through integrations to external systems and the new e-commerce website.
From capturing the initial subscription and processing orders through to integrating with logistics partners and payment systems such as Stripe, CaseBlocks handles it all.
“From the get-go, the Caseblocks’ team really went into the details of how our business operates to see how to optimize our OMS. This has really made the difference for us.”
Previously only available in France, Le Coffee Guy is now shipping coffee across Europe to Germany, the Netherlands, Luxembourg, Belgium and Spain, and its new e-commerce experience is giving customers more control over their subscription than ever before. Simply by logging into their account, subscribers can now manage their own subscription such as editing order frequency or updating payment details without speaking to an advisor, freeing up Le Coffee Guy’s team to spend more time looking for new flavours to add to the range.
“Thanks to Caseblocks, we’ve built a unique experience unseen until now on the market. We now have an efficient supply-chain, structured through Caseblocks, which will help us scale our business while at the same time offer the best experience to our customers.”
Learn more about CaseBlocks for order management or get in touch for a demo and find out how CaseBlocks can help your business.